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When the problem cannot be reproduced on a test platform, on-site intervention can help diagnose it directly on-site in real-life conditions.
In order to benefit from this top-level support, you must have signed either a Panorama Certified Integrator (PCI) contract or a Panorama Certified Maintenance (PCM) contract.
The intervention is carried out either by a Panorama Expert or by the Panorama Support team.
Our teams can arrive on-site quickly, both in France and abroad.
We go on-site following the request of either the integrator or the operator. We guarantee a fast, accurate diagnosis. Our teams are used to working in all types of environments.